This warranty covers all accounts provided by our service. If your account is disqualified or removed from the Creator Rewards Program, you may be entitled to a replacement, subject to the terms and conditions listed below.
7-Day Replacement Eligibility
We offer a one-time replacement within 7 days of purchase if the following conditions are met:
The account was disabled, banned, or otherwise inaccessible without any action from the buyer.
You are required to change the email and password associated with the account within 48 hours of receiving it.
The issue is reported within 7 calendar days of the delivery date
Exclusions
Replacements will not be issued if:
The account is banned or flagged or disqualified due to the buyer’s use, actions, or linked IP addresses
The 7-day window has passed
4. Reporting an Issue
To request a replacement, please contact us at support@viralfame.co with the following:
Order ID or transaction receipt
Description of the issue
Any supporting screenshots or evidence
We will review your claim and respond within 48 hours. If approved a replacement account will be provided.
Contact
For warranty and other issues contact our support team at support@viralfame.co
Disclaimer:
ViralFame.co reserves the right to deny any replacement request that does not meet the outlined criteria. All decisions made by our support team are final.
While our standard delivery time is 24 hours, high demand may cause delays. In such cases, Viralfame reserves the right to extend delivery up to 72 hours. Refunds will not be issued if delivery is completed within this extended timeframe.
At ViralFame.co, customer satisfaction is important to us. Due to the nature of our products, we do not offer refunds under any circumstances . Instead we offer a one-time replacement within 7 days of purchase if the listed conditions are met.
By using our service and purchasing any products from our website, you agree to adhere to this warranty policy.
